After being socked with exorbitant late fees on his Blockbuster video rentals, Netflix’s founder, Reed Hastings, famously wondered, WHY should I have to pay these late fees? It was this questioning mindset that led Mr. Hastings and his team to begin the creation of streaming shows right to your smart TV, game console, PC, Mac, mobile, tablet and more.
If we want to SMASH the box at the workplace we need to ask these three questions:
- Game Changing “Why” Questions
- Imagining Alternative Possibilities/ “What If”
- The Action Stage of Inquiry/ “How”
Asking these questions (Why/ What If/ How) can be the spark that unleashes the next great idea as it did for Reed Hastings and Netflix. What questions are being asked at your organization?